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What memberships do you offer?Youth Membership: $35/month (ages 15 and under). Adult Membership: $85/month (ages 15+). Den After Dark Membership: Available on a trial basis, offering facility access from 9 PM to 4 AM. Punch Passes: Available currently on a trial basis. You can find more information here.
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What is included in a membership?Memberships include access to: Basketball court Gym and strength area Recovery space, including a sauna and cold plunge Members-only turf space (not available for rentals except for Mini Flag programming on Saturdays during winter months November - February )
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Are punch passes or drop in's available?Yes, we offer limited punch pass options. Check availability and details at Membership Page.
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Do memberships auto-renew?Yes, all memberships renew automatically on the 1st of each month. Prorated options are available for mid-month signups.
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Can I purchase a gift membership?At this time, our system does not automate gift memberships. However, we’re happy to customize a membership length for you! Please email us or shoot us a DM with the desired length of the membership and the age of the athlete you’re purchasing for.
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How do I cancel a membership?Please utilize your app or online account to cancel. On your app go to the top left three lines Click on "Plans" Click on the three dots next to your plan View Details On the right hand side you will see a X. Click that X, and click Confirm.
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Can I cancel my Facility Booking?Yes, before 72 hours prior to your booking you are welcome to cancel or reschedule. Please go into your account either online or on your mobile app. Mobile Instructions: Open your Wellyx App Click on Top left Three lines Bookings Click the X Online Instructions: Visit our online booking system On the top right corner you will see an Sign in using your account information. It will be the e-mail and the password you set up when you originally booked. Unsure of your password? Click forgot password and you'll get an e-mail. First time doing it? Click on Complete your account. Once you are in your account - click on the person box on the top right Click on Bookings Under Action Click the X next to your booking
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How can I reschedule?Yes, before 72 hours you are welcome to reschedule. Please go into your account either online or on your mobile app. Mobile Instructions: Open your Wellyx App Click on Top left Three lines Bookings Reschedule Choose your desired time A popup will say that you may re-schedule a service outside the cancellation window. Click Confirm Online Instructions: Visit our online booking system On the top right corner you will see an Sign in using your account information. It will be the e-mail and the password you set up when you originally booked. Unsure of your password? Click forgot password and you'll get an e-mail. First time doing it? Click on Complete your account. Once you are in your account - click on the person box on the top right Click on Bookings Under Action, click the middle button that looks like a clock with an arrow around it Choose your selected Reschedule Time
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What spaces are available for rent?Full Turf Space: Our 60x90-foot turf space is bookable online. You can check availability and book directly here. Baseball/Softball Space: This area includes a batting cage and can be divided into three pitching lanes or two pitching lanes with one outfield space. This space is only bookable via email or DM, as our system cannot automatically block other areas for these bookings. If you’re curious about availability before reaching out, check the "full field" rental space on our automated booking system as a reference. If you have a full team or over 5 people - please utilize the full field space which can be booked online. Classroom and Flex Spaces: Classroom is available now. It has a 99 Inch TV that can be screen mirror or plugged into and a whiteboard. Seats around 30 participants. Can be set up more as a board room U or other configurations also.
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What are the rental rates?Our Pricing changes seasonally for turf rentals. Listed below is our spring 2025 pricing. Standard Turf Rental: $189/hour. Recurring Weekly Classes or Bookings: $179/hour Batting Cage and Pitching Lanes: $75/hour, including access to 2 L frames, a hitting mat, 2 T's, and 2 pitching mounds. Please include what equipment you require on your inquiry. Prices subject to change without notice.
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Can I rent the basketball court?Currently, we do not rent out the basketball court. However, you are welcome to purchase a punch pass to access it. Each person in your party needs to swipe in.
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How do I inquire about rentals or check availability?If you’re booking a couple of turf sessions for the next 30 days, you can use our online booking system. If you’re an organization looking for consistent bookings, camps, or need space for dates further out, feel free to email us at whatsup@thedenyqr.ca or send us a DM on our site, on instagram or shoot us an email! We’d love to work with you to coordinate the perfect setup!
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Can I host events at The Den?Yes, The Den is perfect for sports practices, evaluations, training, and group events. Contact us for availability and details.
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Is the turf suitable for soccer games?The turf space isn’t large enough for full soccer games but is excellent for agility and plyometric training.
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Do you offer baseball or softball rentals?Yes, our facility is suitable for evaluations, tryouts, and training. Have a team? We rent our "Full Turf Rental" space and it's great for that. Typically how it has been used is the back portion is set up as a batting cage, and the rest has been fielding space, pitching etc. What equipment do we have? We have courtesy have two L screens, 2 turfed practice mounds, 2 Hitting T's, a few plates, a matt to hit off. Please bring your own balls or equipment if there is something particular you are after. No pitching machine at this time - as we are waiting on a backorder. Just looking for one or a few in the batting cage or pitching or fielding space? We rent those spaces out separately. If you'd like to see visually what that could look like feel free to click the "membership & Facility booking" gold button up top. We don't offer online booking for those but feel free to chat us on the site here, DM us on instagram or shoot us an email. These spaces are only good for a few people, and not available for whole team rentals. Team kids or parents meetings? Watching Film? We offer a classroom space, that alot of groups book for parent meetings, or to go over film or 1on1 work with their kids. That is bookable online - click the top "Membership & Facility bookings.
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Can volleyball teams book space?We do not rent out the basketball court, so The Den is not an ideal fit for traditional volleyball practice. However, if your team is interested in plyometric and agility training, the turf space may be a great option for your needs.
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What football training is available?We offer specialized programs such as QB training, lineman camps, and youth agility programs. Let us know what specific training you’re looking for—we can inform you if something is already running or if we’ve heard of programs coming soon. If you're seeking speed, agility, or plyometric training in a small group setting (for a group you’ve organized) or on an individual basis, we can help accommodate your needs with certified professionals. Feel free to reach out to discuss your requirements!
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Do you have a cancellation policy for rentals?Yes, cancellations must be made at least 72 hours in advance to avoid charges. We schedule staff around our booking schedule.
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Can I tour the facility before booking?Absolutely! Contact us or visit our Instagram (@trainattheden) for videos and photos. Facility tours can be arranged by appointment. You can also see a good video on the Facilities Page
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What do members need to know before joining?By joining, members acknowledge: The Den is a work in progress, and spaces/rules may evolve. Limited access to members-only turf on Saturdays (8:30 AM - 7 PM) during the months of November - February Only water is allowed on the turf (protein drinks, sports drinks, and other beverages void the warranty). Indoor shoes are required on the turf, no cleats anywhere but the turf. No metal cleats allowed on the turf No Cleats allowed on the basketball court Spitting on the turf is strictly prohibited. This is a community space—please treat it with respect, put items back where you found them, and clean up after yourself to keep the space welcoming and organized for everyone.
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